Privacy policy

Privacy Policy

Welcome to TrustoraOnline Mart. Your privacy is important. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit the website and make a purchase.

By using this website, you agree to the terms of this Privacy Policy.

1. Information Collected

TrustoraOnline Mart may collect the following types of information:

A. Personal Information

When placing an order or contacting support, the following information may be collected:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

B. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and usage data

2. How Information Is Used

Collected information may be used to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve website performance and services

  • Prevent fraudulent transactions

  • Send promotional emails (only if opted in)

3. Sharing of Information

TrustoraOnline Mart does not sell personal information.

Information may be shared with:

  • Trusted suppliers and fulfillment partners (to ship orders)

  • Payment processors

  • Shipping carriers

  • Website hosting and analytics providers

  • Legal authorities if required by law

All third parties are expected to protect customer information.

4. Payment Security

All payments are processed through secure third-party payment gateways. Credit card details are not stored on the website servers.

5. Cookies & Tracking Technologies

Cookies may be used to:

  • Improve website functionality

  • Analyze website traffic

  • Remember customer preferences

  • Enhance the shopping experience

Cookies can be disabled in browser settings, though this may affect website functionality.

6. Data Retention

Information is retained only as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce store policies

7. Your Rights

Depending on location, customers may have the right to:

  • Access personal data

  • Correct inaccurate information

  • Request deletion of data

  • Opt out of marketing communications

To exercise these rights, contact the email below.

8. Third-Party Links

The website may contain links to third-party websites. TrustoraOnline Mart is not responsible for the privacy practices of external websites.

9. Children’s Privacy

The website is not intended for children under 13 years of age. Personal information from children is not knowingly collected.

10. Changes to This Policy

This Privacy Policy may be updated at any time. Updates will be posted on this page.

11. Contact Information

For questions about this Privacy Policy:

TrustoraOnline Mart

Email:
trustoraonlinemart@gmail.com
tustoraemailmart@gmail.com

Response Time: 24–48 business hours