Terms of service

Terms of Service

Welcome to TrustoraOnline Mart. These Terms of Service govern access to and use of this website, including all purchases made through the store.

By accessing this website or placing an order, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.

1. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian

  • The information provided during checkout is accurate and complete

  • The website will not be used for unlawful or fraudulent purposes

TrustoraOnline Mart reserves the right to refuse service to anyone at any time for any reason.

2. Products & Pricing

All products listed on the website are subject to availability.

TrustoraOnline Mart reserves the right to:

  • Modify or discontinue products at any time

  • Change prices without prior notice

  • Correct pricing or description errors

In the event of a pricing error, the order may be canceled and refunded.

3. Order Acceptance & Cancellation

An order confirmation email does not guarantee acceptance of the order. Orders may be canceled if:

  • The item is out of stock

  • There is a payment issue

  • Fraudulent activity is suspected

  • Incorrect pricing was displayed

Orders may be canceled within 12–24 hours of purchase. After processing or shipment, cancellation may not be possible.

4. Shipping & Delivery

TrustoraOnline Mart works with third-party suppliers and shipping carriers.

Delivery times are estimates and may vary due to:

  • Customs delays

  • Carrier issues

  • High-demand periods

  • External factors beyond control

TrustoraOnline Mart is not responsible for delays caused by shipping carriers or customs.

5. Returns & Refunds

Returns and refunds are subject to the Return & Refund Policy available on the website.

Customers are responsible for reviewing that policy before making a purchase.

6. Intellectual Property

All content on this website, including:

  • Logos

  • Product images

  • Text

  • Graphics

  • Design

is the property of TrustoraOnline Mart and may not be copied, reproduced, or distributed without written permission.

7. Limitation of Liability

TrustoraOnline Mart shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or revenue

  • Delays in delivery

  • Product misuse

All products are used at the customer’s own risk.

8. Accuracy of Information

Efforts are made to ensure that product descriptions and prices are accurate. However, errors may occur. TrustoraOnline Mart reserves the right to correct any errors without prior notice.

9. Privacy

Use of this website is also governed by the Privacy Policy available on the website.

10. Changes to Terms

These Terms of Service may be updated at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

11. Contact Information

For questions regarding these Terms of Service:

TrustoraOnline Mart

Email:
trustoraonlinemart@gmail.com
tustoraemailmart@gmail.com

Response Time: 24–48 business hours